Enhance your system with products that can increase employee productivity and efficiency, ensure reliable system power and protection, and optimize communications costs associated with running your business.

Headsets

Paging Solutions

Power Systems

Call Accounting

Infortel-Telecommunications Service

MERLIN MAGIX™ Reporter

Announcement Systems

Security Systems

Speakerphones

Signal Alerts

Headsets
Headsets offer a way to enhance the productivity and performance, up to as much as 40%, of your managers, office workers, and customer service representatives by increasing their comfort and convenience. Manufactured to exacting quality standards, these headsets can be used with any Avaya system and come in a choice of styles: ultra-lightweight, single or dual earpiece, bandless 'over-the-ear' models, cordfree, and more.

These products are available through our Avaya Direct online catalog.

Paging Solutions
Our complete line of audio, visual, audio-visual, and wireless paging systems can provide individuals, groups, or office zones with real-time notification of waiting calls or visitors, messages, general announcements, emergency warnings/alarms, night bells, . . . even background music. From horns to loudspeakers, desktop to overhead, inside or out, Avaya can design a paging solution to suit unique business needs.

These products are available through our Avaya Direct online catalog.

Power Systems
A power solution from Avaya helps protect mission-critical communications systems from power disruptions, from everyday disturbances to power disasters, to maximize uptime and keep your business serving your customers. The complete line of Avaya's surge protectors and Uninterruptible Power System (UPS) models offers everything from basic protection to online solutions that help reduce maintenance and replacements costs, and loss of data and system programming.

These products are available through our Avaya Direct online catalog.

MERLIN MAGIX™ Reporter
The MERLIN MAGIX Reporter software provides a powerful tool for understanding and managing the way your customer's business handles incoming calls.

Announcement Systems
Avaya's MagicOnHold® systems provide an alternative to leaving callers waiting in silence on 'hold', and running the risk that they will hang up. With a MagicOnHold system, you have a choice of professionally recorded announcements or music to help turn 'hold time' into an opportunity to generate sales and improve your customers' experience with your company. And, MagicOnHold systems deliver crisp, clear all-digital sound, no matter how many times a recording is played.

These products are available through our Avaya Direct online catalog.

Security Systems
You have to make it as easy as possible for telecommuters, mobile phone users, and remote site staff to access your telecommunications systems-while keeping hackers out. Avaya's Remote Port Security Device (RPSD) Lock & Key does just that. The RPSD prevents unauthorized access to a host resource while giving you the control you need. The RPSD Lock & Key provides protection for your DEFINITY® ECS Communications System, voice mail system, other systems with dial-up ports, and products that support analog tip/ring capability.

These products are available through our Avaya Direct online catalog.

Speakerphones
Full-duplex technology brings you high-quality, two-way communication that lets callers talk at the same time and still be heard-without clipping and the echo sound from conventional speakerphones. Avaya offer both desktop and conference room speakerphones that provide crystal clear audio-not the hollow sound of most speakerphones. With these speakerphones, most people probably won't know you are using one.

These products are available through our Avaya Direct online catalog.

Signal Alerts
Improve your customer service by never missing a call. We have a complete line of bells, horns, chimes, and strobes to fit your needs. If your environment is very quiet, consider a tranquil, but inescapable sound of a chime. If your environment is large or noisy, consider adding a bell or horn that rings louder than the telephone. If your environment is too loud to hear a bell or horn or must be silent, consider adding our low- or high-intensity strobes.

These products are available through our Avaya Direct online catalog.

Custom Solutions
If you have unique needs that we do not currently meet, our Custom Solutions group can modify a current product, develop a special software package, or assist in developing the product to meet your needs.